I want you to love what you've bought. If something isn't right, get in touch. I accept return requests within 14 days of delivery for unworn, unwashed items in their original condition. I offer an exchange or full refund, your choice. Return postage is the customer's responsibility unless the item arrives faulty or damaged. Bespoke and commission pieces are non-returnable unless they arrive faulty or damaged.

If something arrives wrong, I want to know.

Email hello@ohadorned.com with your order number and I'll sort it within 48 hours.

Oh Adorned pieces are made to last. If the embroidery or making fails within 6 months under normal care, we'll repair or replace it. That's not policy it's how I think things should work.